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Seagate ST3400832AS firmware need, or "Why Seagate Suck

 
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LazLong
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Joined: 13 Jun 2007
Posts: 1
PostPosted: Wed Jun 13, 2007 9:30 pm    Post subject: Seagate ST3400832AS firmware need, or "Why Seagate Suck Reply with quote
I have six brand new, been sitting on the shelf for 1.5 years, Seagate ST400832AS drives with firmware 3.01. They refuse to be properly recognized by my SIL3112-based controller, nor my Oxford 924-based Firewire-SATA bridge. However, the same drive with firmware 3.02 works fine. Anyone have access to a firmware updater for this drive to something newer than 3.01?

As to why Seagate sucks, I called them asking for a firmware upgrade and was told there weren't any. I then rummaged through our stack of these drives and found one with a newer firmware, tested it, and got mad. I called Seagate with the evidence in hand, and was again told no firmware update available for 7200.8 drives as they are only actively supporting 7200.9 and .10's. Plus, their firmware repository gets updated (replaced) weekly.

Grrrrrrrrrrr!
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