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harddisk_user · Posted once Joined: 12 Jan 2009 Posts: 1

I have a 3 month old Seagate Freeagent External SATA Harddrive. It is of 1 TB capacity, and has been working fine until a couple of days ago ... when it suddenly stopped working. No power, no lights, no disk spinning, no sound, no detection in computer. Totally dead.

I thought at first that it was the external HDD enclosure... and i dismantled and removed the HDD and plugged it into another working HDD enclosure, thinking I'd copy off the data before I sent in for repair.

To my horror - the Seagate 1TB HDD was still not working even in the other enclosure - so it is the HDD that is faulty - not the enclosure.

There are tremendous amounts of data within the HDD that it is imperative that I need to save. Never could I imagine that a 3 month old brand new HDD could go kaput without warning. I want to save the data before sending into Seagate for repair - cos I am not sure if they can recover.

Can anyone guess what the matter may be? Totally no power when i connect it up and power up the enclosure. I do not think it is anything to do with the platters... it's something at the power input portion to the HDD. How can I recover the data??

Thanks to anyone who can save me!

harddrivespecialist · Posted: Mon Jan 12, 2009 2:58 pm Post subject:

It could be anything; faulty board, siezed motor, corrupted firmware and I can go on......

Find a pro to help you.
_________________
www.datarecoveryne.com

sunnydreamspace · Deadharddrive regular +5 Joined: 04 Jan 2009 Posts: 540

agree

Ligon · Active contributor Joined: 16 Jan 2009 Posts: 7

No power ? It can be a short circuit or something got disconnected ...
Do not open it in order not to loose the warranty.
http://www.seagate.com/www/en-us/about/contact_us/

RussWinters · Posted: Thu Feb 26, 2009 1:16 am Post subject:

Have you resolved your issue yet? If not I may be able to help you