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samtoh4 · Posted once Joined: 29 Jul 2010 Posts: 1

My external hard drive has been working fine thus far. However, now when I plug it in, it will not let me access it, but prompts me to format. I am not formatting because I do not want to lose all of the information I have saved on it. How do I go about solving this problem to save my information, at no cost preferably. Thank you in advance.
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harddrivespecialist · Posted: Thu Aug 05, 2010 4:13 pm Post subject:

Based on my experience, your drive probably have suffered a fall, which is typical damage for all of the externals and drive developed physical damages. In this case you won't have access to your data.
You can develop more damages to the drive while trying basic recovery procedures, but choice is yours to make.
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sunnydreamspace · Deadharddrive regular +5 Joined: 04 Jan 2009 Posts: 540

you'd better send it to data recovery pro. since it still recognized. that we can do good price if no need open hard drive for replacement any parts. please feel free to contact me if need help. thanks.
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fzabkar · Deadharddrive regular +3 Joined: 02 Apr 2010 Posts: 210

Run a SMART test on the drive.

Look for reallocated, pending, or uncorrectable sectors.

HD Sentinel (DOS / Windows / Linux):
http://www.hdsentinel.com/

HDDScan for Windows:
http://hddscan.com/

See this article for SMART info:
http://en.wikipedia.org/wiki/S.M.A.R.T.

Otherwise, clone your drive and use data recovery tools on the clone.